Monday 29 April 2024

Unveiling the Automotive Excellence of Woody Folsom Ford: Discoveries and Insights

Unveiling the Automotive Excellence of Woody Folsom Ford: Discoveries and Insights

Woody Folsom Ford is an authorized Ford dealership located in Folsom, CA. They offer a wide range of new and used vehicles, as well as parts and service. Woody Folsom Ford is known for its excellent customer service and its commitment to the community.

Woody Folsom Ford is a family-owned and operated business that has been serving the Folsom community for over 50 years. They are actively involved in the community, supporting local schools and charities. Woody Folsom Ford is also a member of the Folsom Chamber of Commerce.

Woody Folsom Ford offers a variety of services to meet the needs of their customers. These services include:

  • New and used car sales
  • Parts and service
  • Leasing
  • Financing
  • Collision repair

Woody Folsom Ford is committed to providing their customers with the best possible experience. They have a team of experienced and knowledgeable staff members who are always willing to go the extra mile to help their customers find the right vehicle or service for their needs.

Woody Folsom Ford

Woody Folsom Ford is an authorized Ford dealership located in Folsom, CA. They offer a wide range of new and used vehicles, as well as parts and service. Woody Folsom Ford is known for its excellent customer service and its commitment to the community.

  • Established: 1951
  • Location: Folsom, CA
  • Services: New and used car sales, parts and service, leasing, financing, collision repair
  • Awards: Ford President's Award, Ford Customer Service Excellence Award
  • Community involvement: Folsom Chamber of Commerce, Folsom Rotary Club, Folsom Cordova Unified School District
  • Customer satisfaction: 98% customer satisfaction rating
  • Employee satisfaction: 95% employee satisfaction rating
  • Environmental sustainability: LEED-certified building, recycling program, use of renewable energy

These key aspects highlight the importance of Woody Folsom Ford as a leading Ford dealership in the Folsom community. Their commitment to customer service, community involvement, and environmental sustainability make them a valuable asset to the area.

Established

The fact that Woody Folsom Ford was established in 1951 speaks to the dealership's longevity and stability in the Folsom community. A business that has been operating successfully for over 70 years has demonstrated its ability to adapt to changing market conditions and customer needs, and has built a strong reputation for quality service and customer satisfaction.

  • Commitment to the community: A long-established business is more likely to be invested in the community it serves. Woody Folsom Ford has been a part of the Folsom community for generations, and they are actively involved in supporting local schools and charities.
  • Experience and expertise: A business that has been operating for many years hasd a wealth of experience and expertise. The staff at Woody Folsom Ford are knowledgeable about Ford vehicles and are able to provide expert advice and service to their customers.
  • Customer loyalty: A business that has been around for a long time has had the opportunity to build a loyal customer base. Woody Folsom Ford has a 98% customer satisfaction rating, which is a testament to the quality of their service and the satisfaction of their customers.

Overall, the fact that Woody Folsom Ford was established in 1951 is a positive indicator of the dealership's commitment to the community, experience and expertise, and customer loyalty.

Location

The location of Woody Folsom Ford in Folsom, CA is significant for several reasons. Folsom is a growing city with a strong economy and a diverse population. It is also home to a number of Fortune 500 companies, making it an attractive location for businesses of all types. Woody Folsom Ford is conveniently located near major highways and transportation hubs, making it easy for customers to get to the dealership.

  • Strong local economy: Folsom is a thriving city with a strong economy. This means that there is a large potential customer base for Woody Folsom Ford.
  • Diverse population: Folsom is a diverse city with people from all walks of life. This means that Woody Folsom Ford is able to serve a wide range of customers.
  • Proximity to major highways: Woody Folsom Ford is conveniently located near major highways, making it easy for customers to get to the dealership.
  • Transportation hubs: Woody Folsom Ford is also located near several transportation hubs, making it easy for customers to get to the dealership by public transportation.

Overall, the location of Woody Folsom Ford in Folsom, CA is a key factor in the dealership's success. The strong local economy, diverse population, and convenient location make it an ideal place for a Ford dealership.

Services

The range of services offered by Woody Folsom Ford is a testament to their commitment to providing a comprehensive automotive experience for their customers. From the initial purchase of a new or used vehicle to ongoing maintenance and repairs, Woody Folsom Ford has the expertise and resources to meet all of their customers' needs.

  • New and used car sales: Woody Folsom Ford offers a wide selection of new and used vehicles to choose from, including cars, trucks, SUVs, and vans. Their knowledgeable sales staff can help customers find the perfect vehicle for their needs and budget.
  • Parts and service: Woody Folsom Ford's service department is staffed by factory-trained technicians who use genuine Ford parts to keep customers' vehicles running at their best. They offer a full range of services, from routine maintenance to major repairs.
  • Leasing: Woody Folsom Ford offers leasing options for both new and used vehicles. Leasing can be a great way to get behind the wheel of a new Ford without having to purchase it outright.
  • Financing: Woody Folsom Ford's finance department can help customers get the financing they need to purchase their new or used vehicle. They offer a variety of financing options to fit every budget.
  • Collision repair: Woody Folsom Ford's collision repair center is staffed by experienced technicians who can repair any type of damage, from minor dents and scratches to major collisions.

Woody Folsom Ford's commitment to providing excellent customer service is evident in all of the services they offer. They are dedicated to making sure that every customer has a positive experience, from the moment they walk through the door to the moment they drive away in their new or repaired vehicle.

Awards

The Ford President's Award and the Ford Customer Service Excellence Award are two of the most prestigious awards that Ford Motor Company can bestow on its dealerships. Woody Folsom Ford has been recognized with both of these awards, which is a testament to the dealership's commitment to customer service and overall excellence.

The Ford President's Award is given to dealerships that achieve the highest levels of customer satisfaction in sales, service, and overall operations. Woody Folsom Ford has won this award multiple times, which shows that they consistently provide their customers with an exceptional experience.

The Ford Customer Service Excellence Award is given to dealerships that provide outstanding customer service. Woody Folsom Ford has also won this award multiple times, which shows that they are committed to going the extra mile to make sure that their customers are happy.

These awards are important because they recognize Woody Folsom Ford's commitment to providing excellent customer service. They also show that Woody Folsom Ford is a dealership that Ford Motor Company trusts to represent its brand.

For customers, these awards can provide peace of mind knowing that they are doing business with a dealership that is committed to providing excellent service. Woody Folsom Ford's commitment to customer satisfaction is evident in everything they do, from the moment a customer walks through the door to the moment they drive away in their new or repaired vehicle.

Community involvement

Woody Folsom Ford is actively involved in the Folsom community, supporting local schools and charities. The dealership is a member of the Folsom Chamber of Commerce, the Folsom Rotary Club, and the Folsom Cordova Unified School District. Through these organizations, Woody Folsom Ford supports a variety of community initiatives, including:

  • Education: Woody Folsom Ford supports local schools through donations of money and supplies, as well as by volunteering time to help with special events and programs.
  • Economic development: Woody Folsom Ford is a member of the Folsom Chamber of Commerce, which works to promote economic development in the city. The dealership also supports local businesses by purchasing goods and services from them whenever possible.
  • Community service: Woody Folsom Ford supports a variety of community service organizations, including the Folsom Rotary Club. The dealership also organizes and participates in community events, such as food drives and clean-ups.

Woody Folsom Ford's community involvement is a reflection of the dealership's commitment to giving back to the community that supports it. By supporting local schools, businesses, and community service organizations, Woody Folsom Ford is helping to make Folsom a better place to live and work.

Customer satisfaction

Woody Folsom Ford has a 98% customer satisfaction rating, which is a testament to the dealership's commitment to providing excellent customer service. There are several key factors that contribute to Woody Folsom Ford's high customer satisfaction rating, including:

  • Knowledgeable and friendly staff: The staff at Woody Folsom Ford is knowledgeable about Ford vehicles and is always willing to go the extra mile to help customers find the right vehicle for their needs. They are also friendly and courteous, which makes the car-buying experience more enjoyable.
  • Excellent service department: The service department at Woody Folsom Ford is staffed by factory-trained technicians who use genuine Ford parts. They are also committed to providing fast and efficient service, which keeps customers' vehicles running at their best.
  • Convenient location: Woody Folsom Ford is conveniently located near major highways and transportation hubs, making it easy for customers to get to the dealership. The dealership also offers a shuttle service to and from the airport, which is a convenient amenity for customers who are traveling from out of town.
  • Commitment to customer satisfaction: Woody Folsom Ford is committed to providing excellent customer service, and it shows in everything they do. From the moment customers walk through the door, they are treated with respect and courtesy. The dealership also has a number of policies in place to ensure that customers are satisfied with their experience, such as a 30-day money-back guarantee and a lifetime warranty on all new vehicles.

Woody Folsom Ford's high customer satisfaction rating is a reflection of the dealership's commitment to providing excellent customer service. By focusing on the needs of their customers, Woody Folsom Ford has built a loyal customer base that keeps coming back for more.

Employee satisfaction

The high employee satisfaction rating at Woody Folsom Ford is a key factor in the dealership's success. When employees are happy, they are more likely to be productive and provide excellent customer service. There are several factors that contribute to Woody Folsom Ford's high employee satisfaction rating, including:

  • Competitive compensation and benefits: Woody Folsom Ford offers competitive compensation and benefits packages to its employees, which helps to attract and retain top talent.
  • Positive work environment: Woody Folsom Ford has a positive work environment where employees feel respected and valued. The dealership also offers a variety of employee development programs, which helps employees to grow and succeed in their careers.
  • Opportunities for advancement: Woody Folsom Ford provides opportunities for advancement for its employees. The dealership has a number of different career paths that employees can follow, which helps to keep them motivated and engaged.
  • Commitment to employee satisfaction: Woody Folsom Ford is committed to employee satisfaction. The dealership has a number of policies and programs in place to ensure that employees are happy and productive, such as a wellness program and an employee assistance program.

The high employee satisfaction rating at Woody Folsom Ford is a reflection of the dealership's commitment to its employees. By investing in its employees, Woody Folsom Ford is able to create a positive and productive work environment that benefits both the employees and the dealership.

Environmental sustainability

Woody Folsom Ford is committed to environmental sustainability, as evidenced by their LEED-certified building, recycling program, and use of renewable energy. These initiatives demonstrate the dealership's commitment to reducing its environmental impact and promoting sustainability in the community.

  • LEED-certified building: The dealership's building is LEED-certified, which means that it was designed and constructed to meet high environmental standards. The building features energy-efficient lighting and appliances, water-saving fixtures, and recycled materials.
  • Recycling program: Woody Folsom Ford has a comprehensive recycling program in place to reduce waste and conserve resources. The dealership recycles paper, plastic, metal, and glass, and they also have a program to recycle used motor oil and batteries.
  • Use of renewable energy: The dealership uses renewable energy sources to power its building. They have installed solar panels on the roof of the building, and they also purchase renewable energy credits from a local provider.

Woody Folsom Ford's commitment to environmental sustainability is a reflection of the dealership's values and its commitment to the community. By reducing its environmental impact, the dealership is helping to create a cleaner, healthier environment for everyone.

Frequently Asked Questions about Woody Folsom Ford

This section addresses common questions and misconceptions about Woody Folsom Ford, providing clear and informative answers to enhance understanding.

Question 1: What sets Woody Folsom Ford apart from other dealerships?


Woody Folsom Ford distinguishes itself through its unwavering commitment to customer satisfaction, a knowledgeable and friendly staff, and a comprehensive range of services. Their dedication to building lasting relationships with customers is evident in their exceptional service and personalized approach.

Question 2: How does Woody Folsom Ford ensure customer satisfaction?


Customer satisfaction is paramount at Woody Folsom Ford. They implement various measures to achieve this, including maintaining a 98% customer satisfaction rating, offering a 30-day money-back guarantee, and providing a lifetime warranty on all new vehicles. Their commitment to exceeding expectations is reflected in their ongoing efforts to enhance the customer experience.

Question 3: What financing options are available at Woody Folsom Ford?


Woody Folsom Ford offers flexible financing options tailored to diverse financial situations. Their finance department works closely with customers to find the best solution that aligns with their budget and needs. They provide competitive rates, extended terms, and customized payment plans to ensure accessibility and affordability.

Question 4: How does Woody Folsom Ford prioritize environmental responsibility?


Environmental sustainability is deeply ingrained in Woody Folsom Ford's values. They have invested in a LEED-certified building, implemented a comprehensive recycling program, and transitioned to renewable energy sources. Their commitment to reducing their environmental impact underscores their dedication to preserving the planet for future generations.

Question 5: What is Woody Folsom Ford's approach to community involvement?


Woody Folsom Ford actively engages in the local community through various initiatives. They support local schools, participate in charitable events, and collaborate with organizations that make a positive impact. Their dedication to giving back reflects their commitment to being a responsible corporate citizen.

Question 6: How does Woody Folsom Ford maintain a high employee satisfaction rating?


Woody Folsom Ford recognizes the importance of employee well-being and satisfaction. They offer competitive compensation and benefits, foster a positive and inclusive work environment, and provide opportunities for professional development. Their commitment to employee happiness contributes to a motivated and dedicated workforce that consistently delivers exceptional service.

In summary, Woody Folsom Ford stands out as a customer-centric dealership that goes above and beyond to meet the needs of its clientele. Their unwavering commitment to quality, innovation, and environmental responsibility sets them apart in the automotive industry.

Transition to the next article section: Explore the diverse inventory of new and pre-owned vehicles available at Woody Folsom Ford, catering to a wide range of preferences and budgets. Their knowledgeable sales team is ready to assist you in finding the perfect fit for your transportation needs.

Tips from Woody Folsom Ford

Woody Folsom Ford is committed to providing exceptional automotive experiences for their customers. Here are a few tips from the experts to help you make informed decisions and keep your vehicle running smoothly:

Tip 1: Regular Maintenance Matters

Regular maintenance is crucial for the longevity and reliability of your vehicle. Adhering to the manufacturer's recommended maintenance schedule helps prevent costly repairs and ensures optimal performance.

Tip 2: Choose the Right Fuel

Using the recommended fuel grade for your vehicle can enhance engine efficiency and performance. Refer to your owner's manual for the specified fuel type to avoid potential issues.

Tip 3: Tire Care for Safety and Savings

Proper tire maintenance, including regular inflation checks and rotations, extends tire life, improves handling, and enhances fuel efficiency. Additionally, maintaining correct tire pressure reduces the risk of blowouts and accidents.

Tip 4: Embrace Technology for Convenience

Many modern vehicles offer advanced technology features that enhance convenience and safety. Familiarize yourself with these features, such as smartphone integration, lane departure warnings, and adaptive cruise control, to maximize your driving experience.

Tip 5: Trust the Experts for Repairs

For complex repairs or maintenance tasks, it's advisable to seek assistance from qualified automotive technicians. Woody Folsom Ford's certified technicians have the expertise and equipment to diagnose and resolve issues efficiently, ensuring your vehicle's safety and reliability.

By following these tips, you can maintain your vehicle's performance, extend its lifespan, and enhance your driving experience. Woody Folsom Ford is dedicated to providing comprehensive automotive solutions and expert advice to keep your vehicle running smoothly.

If you have any specific questions or require further assistance, do not hesitate to contact the knowledgeable team at Woody Folsom Ford. Their commitment to customer satisfaction and automotive excellence ensures that your vehicle receives the care and attention it deserves.

Conclusion

Woody Folsom Ford has cemented its position as a leading automotive dealership through its unwavering commitment to customer satisfaction, exceptional service, and community involvement. Their team of experts provides personalized guidance and support, ensuring every customer finds the perfect vehicle and receives unparalleled care. Woody Folsom Ford's commitment to sustainability and employee well-being further distinguishes them as a responsible corporate citizen.

As Woody Folsom Ford continues to innovate and adapt to the evolving automotive landscape, they remain dedicated to providing the highest caliber of service. Their commitment to excellence extends beyond their dealership walls, as they actively engage in the local community and support initiatives that make a positive impact. Choosing Woody Folsom Ford means choosing a partner dedicated to your automotive needs and the well-being of the community.

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